Here you will find various contractual documents for SAP`s cloud, software and service offerings. If certain order forms refer to it, these contractual documents form the basis of your contractual relationship with SAP. General Terms and Conditions of Sale (GTC) contain the legal provisions relating to your rights of use, determine the property rights of the customer`s data and define the guarantees, limitations of liability and confidentiality. SAP makes the cloud service available to all customers in a consistent manner. Learn more about product-specific terms, support policies, and cloud service readiness. The General Terms and Conditions of Sale (GTC) describe the main legal provisions applicable to the chosen cloud service, including rights of use, customer data, guarantees, confidentiality and limitations of liability. The data processing agreement applies to SAP Cloud services that process personal data. It ensures that your personal data is properly protected and defines the obligation for SAP to maintain the corresponding certifications. Here you`ll find the information you need about cloud performance, security, data protection, and compliance. The order form is your order document to subscribe to SAP`s business cloud services. It defines the commercial conditions and defines the structure of the contract.
The SAP-Cloud contract consists of 4 elements: the order form, the description of the cloud service, the data processing contract and the general terms and conditions of sale. The order form, data processing agreement and terms and conditions of sale are in principle identical for each cloud service on the SAP price list, while the description of the cloud service is a collection of product-specific documents. Sap implements and implements technical and organisational measures to ensure adequate protection of personal data, based on the processor`s instruction to process personal data uploaded to the cloud. The add-in defines additional specific terms, contains additional information about usage metrics, and describes multiple cloud services in a single addition. Learn more about cloud contracts with SAP and aspects of each element….